Pickup Information

Important Pickup Notes:

Your must wait until your Order Status reads 'Awaiting Pickup' before you pickup/book a pickup.
Pickup is only available from the location you chose during checkout (Bayswater, VIC or Derrimut, VIC) - this location will also be specified on the Tax Invoice you received via email when creating the order.

For our eBay customers - please note at this stage all pickups for eBay orders are only available from Derrimut, VIC unless otherwise arranged. 

Please ensure you have a suitable vehicle for pick ups.

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Pickup from Derrimut Warehouse - Weekdays 9am to 3pm.

Our Derrimut Warehouse is run by 'Hoepners Supply Chain Solutions'. The warehouse is very busy and in order to maintain efficiencies, a 'pickup booking' is required.

You must CALL (03) 9282-1777 and quote your Mojo Direct Order Number to make a booking PRIOR to pickup. 1 day advance notice is also required.
If you do not make a booking, your item will not be ready for you and you will need to return at a later date. 

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Hoepners Supply Chain Solutions
68 - 70 Parkwest Drive
Derrimut, VIC 3030 

Enter the driveway at the end of the street on the right side and drive right around.

Notes:

• You must wait until your order status is 'Awaiting Pickup' before booking the pickup.
• Please not attend the warehouse until your collection time has been booked (by calling (03) 9282-1777 and quoting your Mojo Direct Order Number).  
• Please ensure you have a suitable vehicle for pick up.

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Pickup from Bayswater Showroom - Saturdays 10am to 1pm

If you selected to pickup your order from our Bayswater Showroom, No booking is required. Simply visit our showroom, Saturdays between 10am and 1pm. Please note: Showroom is not open during weekdays.

The showroom is open every Saturday from 10am to 1pm, unless otherwise advised. 

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Mojo Direct
Shop 6 / 4 High St
Bayswater, VIC 3153 

Shop 6 is located in the arcade behind the Pharmore Pharmacy.
The best place to park is in the large carpark on the corner of Mountain Hwy and High St.
If you have trouble finding us, please call us on 9738 1710. 

Notes:

• You must wait until your order status is 'Awaiting Pickup' before making a pickup.
  
• You must have selected 'Pickup from Bayswater, VIC' as your delivery/pickup option when you made the order.
• Please ensure you have a suitable vehicle for pick up.